Blank Receipt and no emails sent with Clean install & paypal sandbox

HomeSupportImage StoreBlank Receipt and no emails sent with Clean install & paypal sandbox

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  • #49409
    suzt808
    Participant

    Hi Hax,

    I am testing on a clean install of wordpress and only image store activated, using paypal sandbox and after checking out an image and returning to the site, I come back to the receipt page with only the text from the receipt template and no details on the transaction.

    I see in the error log that there are unserialized errors in receipt.php and a data integrity error in the store.php.

    I have checked the following

    – file permissions for the /admin, /_store directories are 777 for all files enclosed.

    – paypal sandbox account has ipn turned on and the setting is the galleries directory (http://mysite.com/galleries/ )

    Can you tell me what else I should check to get this working to see a sale come through back to the site ?

     

    Thank you

     

     

     

    #49450
    Xpark Media
    Keymaster

    here is a quick fix, replace the image-store/_store/receipt.php file with this attachment. I till need to fully test it, bu I know it will fix the issue on some sites.

    receipt.php file 

    #49505
    suzt808
    Participant

    Thanks for the fix and now  integration into 3.1.4

    I have successfully received a receipt email with the transaction details and the download link.  Receipt emails are working! Thank you!!

    I still have an issue as to why the download links don’t appear on the receipt page and the format of the transaction # and customer name is not correct. I have a an open ticket regarding that.

    #49512
    alunparry
    Participant

    Hi Hax

    I just tried this but it didn’t work for me.

    Still got a blank receipt page and no emails I’m afraid.

    Al

    #49544
    Xpark Media
    Keymaster

    I did a full test and the new fix is on version 1.3.4 please update and let us know if there is still an issue

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