Bring Your Business to Life › Support › Image Store › No large Images in Lightbox
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- January 11, 2016 at 11:05 pm #482097coffeebeanParticipant
After Upgrading to 3.5.6 the Lightbox feature in the Customer Galleries istn´t working. It seems, like the images are not processed by the Image.php script.
The Lightbox loads infinitely and nothing happens. You can see it here:
http://www.fotogeschaeft-am-frauentor.de/galleries/katja-alvaro-mit-mika/
ID: 2015-083
Password: mikaEven when i´m call the URL to the large image directly there is no image:
http://www.fotogeschaeft-am-frauentor.de/wp-content/plugins/image-store/image.php?i=fI2aoGuilKJ1
But the large file ist uploaded correctly and is available on the server:
http://fotogeschaeft-am-frauentor.de/wp-content/_imsgalleries/gallery-24811/DSC_0120.jpg
Is this an access rights problem because of the password protected galleries or have you an idea, what is going wrong?
If you need an admin account to the page, please let me know and give me your email to set the account up. It is really urgent, because this is a productive live system and my customer needs a working gallery
Thank you
Markus
January 14, 2016 at 9:29 pm #484329Xpark MediaKeymasterDo you see any errors in the server error log?
Some issues that you maybe running into are:
- image too big
- Issues with watermark image
- Issues with watermark font
- Permission issues
You can send access credentials to [email protected]
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