Sales not showing up in image store plugin

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Viewing 11 posts - 1 through 11 (of 11 total)
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  • #49368
    tfos74
    Participant

    I received an order through Paypal today and received confirmation of the payment from Paypal, yet the order does not appear under my sales in the wordpress plugin.

    I previously tested this with sandbox on the last version and it worked.  Now I am live and this info was not received.  This is vital to fulfill my orders for my clients so any help you can give would be appreciated.

     

    Thanks

    BTW I am not a programmer so any code or changes that need to be done I could use the very basic explanation.  thank you

    #49370
    tfos74
    Participant

    In addition to not showing up in sales a confirmation email was not sent to me or my customer with the order information from the checkout settings in the plugin.

    We are expecting multiple orders to be received shortly and is going to be very unprofessional if we cannot get the proper order information after payment to fulfill their orders.

     

     

    #49371
    jerbourg
    Participant

    This is happening to me too, Client is receiving the payment but no details of the order is being generated.  Works on Sandbox and with the email option, just not live Paypal.  Please advise if you find a solution!  My client is scrap their old site and switch to this new one.

    #49372
    jerbourg
    Participant

    Are you UK? Hax did say there may be a problem with Paypal & UK…..

    #49373
    tfos74
    Participant

    No in the U.S. here

    #49425
    tfos74
    Participant

    Not sure what I did to do this but was able to get the IPN from paypal to activate the return email with order detail from the settings but still not able to get the information to show up in the STORE page of the plugin.

    PLEASE HELP

    thanks

    #49570
    nadina
    Participant

    same here!  help! I have  similar numbers of pictures in different albums  I don’t know which one  I’ve sold now and to print. but it  has to be done tonight!!!!!

    #49574
    Xpark Media
    Keymaster

    there ware a few fixes with this issue applied on version 1.3.4. please test it and let us know if you still have issues.

    #49659
    tfos74
    Participant

    @Hax,

    Just want to thank you for the last update to 1.3.4  This version seems to be working with all that I am using it for at this time.  All sales are now showing up in the plugin and has made order processing much easier.

     

    Thanks again

    Tim

    #49699
    nadina
    Participant

    still  not showing last  2  sales

    #50284
    Xpark Media
    Keymaster

    the issue was fixed on version 3.1.6

Viewing 11 posts - 1 through 11 (of 11 total)
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