Digital Downloads not Working with 0.00 Order

Bring Your Business to LifeSupportImage StoreDigital Downloads not Working with 0.00 Order

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #55203
    Xpark Media
    Keymaster

    @rtb1982,

    Are you using the email notification option? this the only fixed applied on v3.3.3 and users will not get a download link until payment is confirm.

    If you still want the user to download the images without payment validation you can downgrade to 3.3.2 until we make adjustments.

    #55217
    daniel
    Participant

    Hi Hax,

    I’m trying to make a gallery where people an download the image straight away.
    i saw on your post that we need to downgrade the version.
    So, how can we downgrade the version to make the download work?

    Kind regards,

    Daniel

    #55263
    rtb1982
    Participant

    I am not using the email notification. I am using Pay Pal. In the past if there was a charge it would go to PayPal and then send the users back after the transaction was complete and get their download links.

    If the amount was 0.00 after promotions applied then it would not send to PayPal and go to the web form that users see id you were using the email notification only method. I guess there you are saying there is some issue or change with the email notification which the 0.00 sale must be leveraging.

    #55264
    Xpark Media
    Keymaster

    @daniel,

    You just have to delete the current files from your site and replace it with the older version, you can download older versions in the change log page just click on the version that you need.


    @rtb1982
    ,

    We’ll test the issue, but if you are not using email notifications you should be fine using the previous version. If there is an issue it will be fix on the next release.

Viewing 4 posts - 1 through 4 (of 4 total)
  • You must be logged in to reply to this topic.