Image preview – touch-overlay not loading

Bring Your Business to LifeSupportImage StoreImage preview – touch-overlay not loading

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  • #55218
    RasmusET
    Participant

    Hi

    Firstly, great plugin!

    I am having a bit of trouble with the touch-overlay not loading the images. I’m getting an 500 internal server error. I have created a mirror of the site on a another server and here I get no errors, so I know its setting with the server.

    However, before I’ll try to debug it, have you any idea of what it might be?

    I have checked the support forum and found a similar topic:
    https://xparkmedia.com/support/topic/image-previews-wont-load/

    And I have tried the solutions you suggest there.

    The memory limit is set to 512 MB and I have also defined that in wp. Still not loading.

    The chrome debug console displays the following:
    GET http://dagslys.nu/wp-content/plugins/image-store/image.php?i=pnyicqGxiA 500 (Internal Server Error) jquery.js?ver=1.10.2:4

    x.extend.attr            jquery.js?ver=1.10.2:4
    e.attr                    jquery-migrate.min.js?ver=1.2.1:2
    x.extend.access           jquery.js?ver=1.10.2:3
    x.fn.extend.attr          jquery.js?ver=1.10.2:4
    E                         touch.jquery.js?ver=3.3.3:11
    S                         touch.jquery.js?ver=3.3.3:11
    x                         touch.jquery.js?ver=3.3.3:11
    (anonymous function)      touch.jquery.js?ver=3.3.3:11
    x.event.dispatch          jquery.js?ver=1.10.2:4
    v.handle

    Resource interpreted as Image but transferred with MIME type text/html: "http://dagslys.nu/?ims_gallery=artibus-2".

    x.extend.attr            jquery.js?ver=1.10.2:4
    e.attr                    jquery-migrate.min.js?ver=1.2.1:2
    x.extend.access           jquery.js?ver=1.10.2:3
    x.fn.extend.attr          jquery.js?ver=1.10.2:4
    E                         touch.jquery.js?ver=3.3.3:11
    S                         touch.jquery.js?ver=3.3.3:11
    (anonymous function)      touch.jquery.js?ver=3.3.3:11

    Thanks
    Rasmus

    #55269
    Xpark Media
    Keymaster

    It looks like a javascript error on the page, if If you go to the image link directly it loads fine, no server error.

    Could you provide a link to your site to look at it?

    #55272
    RasmusET
    Participant

    Yes, http://dagslys.nu/?ims_gallery=galleri-228&imspage=photos

    Weird thing is that I moved the whole site to a different server with a new host, just a plain copy paste of the files and import of the db, and it seemed to do the trick for many of the pictures. However, the problem persist for some of the pictures.

    #55275
    Xpark Media
    Keymaster

    @RasmusET,

    We couldn’t see the gallery in your site, it requires login information. If most of the images are working and some are not it could be a cache issue. To fix it try changing a setting on the settings page and then change it back.

    This will refresh the cache time on all the images.

    #55298
    RasmusET
    Participant

    Hi

    I disabled the varnish cache on the server and it might have had an effect because all images are loading fine in the preview mode now.

    However, I got one funny issue which you might have a quick answer for. The original size images are uploaded in 640×427 px, the image preview size is set to max width: 1000px and max height: 800px but some gallery previews show an image of 380×253 and some are shown at the original size (which they all should). The problem persists for complete galleries and not only for single images within a gallery.

    Is there a way to tell the image.php file to always use the original size in preview mode?

    Thanks again for all your help.

    #55302
    Xpark Media
    Keymaster

    @RasmusET,

    if you have images that are not displaying a the proper size they may be images that you uploaded before (old image) you change it to 640×427 px.

    You can re-scan the gallery and it will regenerate the images at the proper size. the image.php file is use for hide your original image url, add a watermark and apply color filters but it doesn’t resize the image.

    #55309
    atakan
    Participant

    Please Help Me. my pictures do not appear! http://photurkey.com/wordpress/image-store/

    #55329
    Xpark Media
    Keymaster

    @atakan,

    your site is not accessable

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