Adding wrong items to cart… Help

Bring Your Business to LifeSupportImage StoreAdding wrong items to cart… Help

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  • #56759

    I’m trying to get this up and going to run the cart system on a charity site here: http://www.artfororphans.org/galleries/photos-micah-g-robinson/

    I’m having an issue that’s stopping me dead in my tracks;
    When the gallery loads; you can add images to the cart and the first ones loaded in the gallery will usually be right, but if you add one in the middle or end of the gallery there’s a good chance that it’s been mixed up with another image and thus it adds the wrong image to the cart.

    How this is happening; If you load the gallery above, you’ll see that if you click on any of the first photos it’ll open the lightbox and the title will be correct with the photo you clicked on… But if you then click on one in the middle of toward the end and it opens in lightbox, it’ll say the filename/title of the photo directly before it, but it shows you the photo you clicked on… So if you add it to the cart, it adds the wrong photo because it’s based on the filename.

    Thanks for the suggestion to disable the caching plug-in, I disabled all of my other plugins and deleted/reuploaded the posted gallery and it’s still the same issue.

    I would love help with this as this 501(c)(3) is needing to get the art sales moving.
    Thank you so much!

    #56769
    Xpark Media
    Keymaster

    @artfororphans,

    We tested the gallery that you provided, and it looks like is working fine. there are just some issues with the prices list.

    This suggest that it may have been an issue when you installed the plugin. Try reseting all settings if that doesn’t help, if you don’t have many galleries created. Completely uninstall the plugin and with out the cache plugin active try reinstalling it.

    #56819

    Thanks so much, I uninstalled and reinstalled the plugin, deleted the album and gallery and added new one of each and all new uploads. Still have the same issue, it’s displaying the wrong filename for the photo you click on.

    All other plugins remain deactivated and have for about 1 week now.

    This is boggling my mind, anything else you can think of?

    #56820

    I’m sorry, I should add the new gallery link;
    http://www.artfororphans.org/galleries/testy-little-gallery/

    Thanks for any help you can offer, I’ve had the hardest time getting any cart system to work right for me… Different themes, different plugins = no joy :/
    Really hoping to get yours figured out as it looks to be the most in line with what I’m looking for 🙂

    #56823
    Xpark Media
    Keymaster

    @artfororphans,

    looks like the issue is the slow performance in the site. The ajax call doesn’t update properly. Try updating the store.js file in the _js folder with this file store.js

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