After buying, the download image is only a thumbnail

HomeSupportImage StoreAfter buying, the download image is only a thumbnail

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  • #52777
    lcarlos
    Participant

    Hi, I just installed the Image Store on my website.

    Almost everything is working ok. I can publish, buy, paypal is working fine, both seller and buyer get their emails, and I’m redirected the “receipt” page with a link to the file download.

    The only problem is that this download link is for a 380 px wide picture. This is the default value of the thumbnail.

    I made sure I selected 1920 px on the ‘Pricing’ list.

    I tested checking ‘link to attachment’ on the gallery edit page but the link on the post itself says ‘Published at 1920 × 1280’, pointing to the 380 px file.

    Is it a limitation or am I doing something wrong?

    Thanks!

    #52801
    Xpark Media
    Keymaster

    @lcarlos,

    be sure that your image size are pixel sizes, that the size width and height is correct. also the original images needs to be big enough to cover all sizes.

    the plugin will server the preview image if it can find or generate the image, if you wan to allow the download of the original image check “Download Original” in settings > image

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