Bring Your Business to Life › Support › Image Store › Image store broken since update
Tagged: paypal
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- December 16, 2013 at 9:42 pm #55499
Xpark Media
Keymaster@james,
The process for paypal has never work how you mentioned, the only process that works like that is the email checkout.
Did anybody made modification the the plugin for you? Also what version of the plugin you had before?
We will look at the sales reports on the dashboard
December 17, 2013 at 2:31 am #55506[email protected]
ParticipantHi,
No one has made any modifications, ever since the most recent update notifications aren’t being delivered to customers and neither are image downloads when they purchase an image download, is there any way of diagnosing what could be wrong?
Thanks,
James
December 17, 2013 at 11:42 pm #55511Xpark Media
Keymaster@james,
if you are still having problems you can go back to the previous version of the plugin.
one thing that we can help, is if you can provide any php error messages on your server log.
December 18, 2013 at 7:07 am #55512[email protected]
ParticipantDowngraded and everything now works 🙂 Looks as if since the upgrade the data between PayPal and Image store post payment isn’t being transferred, hence no customer info, sales record or image download??
Let me know if I can help at all but thanks for your assistance
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