"Select" in grid display does nothing

HomeSupportImage Store"Select" in grid display does nothing

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  • #52620
    Leanne
    Participant

    I’m using the current version, 3.2.5 and Firefox.

    I’ve got galleries out there, so let’s just use this one as a sample:
    http://wildermuthcreativeportraits.com/galleries/christa-hyatt-senior-portraits/

    (password chsp2013)

    When the image thumbs load, I can hit “select”, but shouldn’t there be (wasn’t there?) a popover window that let you choose what you wanted to actually select?  What size/quantity prints?  Something doesn’t seem right from my latest upgrade, is this a bug?  I could have sworn it was functioning well (and not confusing the heck out of my clients) when I installed it.

    Thanks for any help!

    #52621
    Xpark Media
    Keymaster

    The window opens when the user clicks on the “add to cart” link, there was before an “add to cart link” on the lightbox when you preview the image.

    We ran into a few issues with the new lightbox – that is more mobile friendly now – and we removed it, but will be adding it back on a future release

    #52630
    Leanne
    Participant

    Okay, I would think that having that option on each image would make more sense, so they can select whatever prints on the image itself rather than “select” then scroll back up to “add to cart” – is there a hack to add the cart link to each image thumbnail display?

    #52641
    Xpark Media
    Keymaster

    they don’t have to scroll back, the navigation bar move down along the screen,

    but we agree that is why we are adding it but we have to be sure that is woking properly if not is going to be even worst for the user.

    no there is no hack, that is why were removed and we are woking on getting it back

    #52645
    Leanne
    Participant

    The navigation bar is not moving down along the screen for me.  Have I set it up incorrectly?  I have a client who has tried to select and favorite for 2 days and is livid with me that it isn’t working for her.  :/

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