You do not have permission to access /galleries/…….

HomeSupportImage StoreYou do not have permission to access /galleries/…….

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  • #49516
    MKZA
    Participant

    This was working great but 3.1.3 completely messed everything up. After the 3.1.3 update all the work I had done on one gallery was messed up, on the front end it kept throwing 404 errors. So I deleted the gallery, started from scratch and now after another 2 days of testing I only discover today that on a browser where I am not logged in as  wordpress admin it is throwing 404 errors all over the place in the shopping cart. I have reset permissions on the entire folder structure so www-data (apache) has full control, still does nothing.

    These are just some of the errors it is throwing out now:

    You don’t have permission to access /galleries/landscapes/photos/ms/1/

    You don’t have permission to access /galleries/landscapes/photos/shopping-cart/

    It’s a real pity, I have high hopes for this plugin but it seems there are some underlying problems of the update has messed something up big time. I am really hesitant to spend another week building galleries that won’t work to normal users who are not signed in as a wordpress administrator ????

    Please can you help? I have updated permalink structure, check permission of the galleries folders, even set them to 777 with no effect.

    #49517
    MKZA
    Participant

    I did a complete reinstall, deleted the plugin, deleted gallery folders, cleaned out all the database entries, started from scratch with 3.1.4 … still broken 🙁

    you do not have permission to access /galleries/landscapes/photos/ms/1/

    ???

    #49522
    MKZA
    Participant

    I found the problem. It’s an issue with permalinks. I turned permalinks off (default) and everything works now. I read on another post here this was a pagination issue which you fixed in 3.0.3 but it seems to have returned I think. Anyhow at least I can still use your plugin now, there really is nothing else out there catering to selling prints as nicely as yours.

    I really hope you can find a solution to this so we can use permalinks again but for now I will forge ahead without them.

    By the way my permalink structure was simply /%postname%/

    #49548
    Xpark Media
    Keymaster

    I have seen other site using the /%postname%/ structure and it works fine I will do a full test and let you know, there where other issues on previous version you might want to try 3.1.4 and update your permalink structure and let us know if you still have the same issue.

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