Customer Email

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  • #50171
    scott.severt
    Participant

    I’ve been testing out Image Store 3.1.5 using PayPal (live). The store seems pretty nice and it’s sending the correct info to PayPal. After the purchase is complete the admin side gets updated with the new order, I get an email from paypal to the buyer and sell, and I’m getting an email from Image Store to the seller saying something we bought. My issue is that I am not getting an email from Image Store to the customer; it’s also not recording the customer in the Customers tab in the admin area.

    I have “Email purchase receipt to customers if they provide an email” checked and have verified that the email is not going to a spam folder.

    Do I need to have something else setup to send the emails to the customers?

    #50179
    Xpark Media
    Keymaster

    paypal and google checkout will send the customer a notification email, if you want to send the customer an email from the Image Store plugin you need to activate it under settings > checkout > Email receipt.

    Note that image store will not add new customers to the customer list, this is something that needs to be done manually for security purposes. Creating customers in the plugin will grant them access to secure galleries you assign them to.

     

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