Unlikely to be a cache issue. Just tried it from another computer that has never accessed my site before, and the same problem occurs – that is, direct access to the gallery refuses the password, but going through the “Client Area” link and entering both the gallery name and password works fine.
I’m also getting reports from multiple wedding customers as well who are unable to access the site and place orders.
I’m going to pass on the gallery name & password method to those that get in touch with me but the direct link is what has been published in the bride and groom’s stationery so getting it working again is quite important.
I’ll await your reply…