Bring Your Business to Life › Support › Image Store › Blank Receipt and no emails sent with Clean install & paypal sandbox
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- August 27, 2012 at 2:02 pm #49409suzt808Participant
Hi Hax,
I am testing on a clean install of wordpress and only image store activated, using paypal sandbox and after checking out an image and returning to the site, I come back to the receipt page with only the text from the receipt template and no details on the transaction.
I see in the error log that there are unserialized errors in receipt.php and a data integrity error in the store.php.
I have checked the following
– file permissions for the /admin, /_store directories are 777 for all files enclosed.
– paypal sandbox account has ipn turned on and the setting is the galleries directory (http://mysite.com/galleries/ )
Can you tell me what else I should check to get this working to see a sale come through back to the site ?
Thank you
August 30, 2012 at 12:48 am #49450Xpark MediaKeymasterhere is a quick fix, replace the image-store/_store/receipt.php file with this attachment. I till need to fully test it, bu I know it will fix the issue on some sites.
September 1, 2012 at 2:02 pm #49505suzt808ParticipantThanks for the fix and now integration into 3.1.4
I have successfully received a receipt email with the transaction details and the download link. Receipt emails are working! Thank you!!
I still have an issue as to why the download links don’t appear on the receipt page and the format of the transaction # and customer name is not correct. I have a an open ticket regarding that.
September 2, 2012 at 12:21 am #49512alunparryParticipantHi Hax
I just tried this but it didn’t work for me.
Still got a blank receipt page and no emails I’m afraid.
Al
September 2, 2012 at 1:56 pm #49544Xpark MediaKeymasterI did a full test and the new fix is on version 1.3.4 please update and let us know if there is still an issue
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