Bug: Checkout Using buttons are blank

Bring Your Business to LifeSupportImage StoreBug: Checkout Using buttons are blank

Viewing 15 posts - 1 through 15 (of 15 total)
  • Author
    Posts
  • #50645
    Dave
    Participant

    After updating to 3.1.7, the buttons following “Checkout using:” on the Cart page have gone blank (input value= attributes are empty). We have PayPal and Email Only payment options enabled.

    Screenshot: http://cl.ly/image/2m112e1S0e3f

    How it looked before: http://cl.ly/image/0I2J0g2b3S3J

    Please help,

    #50679
    Xpark Media
    Keymaster

    @Dave,

    deactivate and activate the plugin to apply the plugin updates, if that doesn’t work try just re-saving your gateway settings. As a last resort, restore the setting to the default values.

    #50681
    creativego
    Participant

    that worked it out for me 🙂

    #50730
    suzt808
    Participant

    Hi Hax, I tried the steps you mentioned and I still have blank buttons on the Cart page. I also noticed that the Expires date is now todays date instead of the date of the gallery expiration.
    Any other options to look at ?

    #50733
    Matt
    Participant

    I am having the same problem – I did a separate post but don’t see my post showing up – so I’ll add here. Like suzt808 I tried your suggestions to Dave but those solutions didn’t work. Please advise.

    #50752
    Xpark Media
    Keymaster

    @suzt808 & @Matt,

    are you using the multisite option for the plugin? if you do you need to update the settings for each site, try changing the gateway option and then switching it back.

    also are you using other language than English? I just want to test all the possibilities.

    #50758
    Matt
    Participant

    I am not using multisite and only use English (as far as I know). In fact I don’t remember seeing a multi site option. So I am clear, when you say “update the gateway option” I want to make I am doing the right thing. I have switched from the “Paypal Cart Production (live)” option to the “Email notification only” option. Although the “Checkout using” button is still empty with this setting, it actually DOES link to the email form. However when I switch back to the “Paypal Cart Production (live)” option it reverts back to a blank “Checkout using” button with no link action. Again the site is http://www.capturedbykc.ca

    Thanks for any help!

    #50776
    Xpark Media
    Keymaster

    @Matt,

    try this, uncheck all options and just check wepay, save it then set it how you want it and then save it again. if you want send me a login information and I can check it out [email protected]

    #50780
    Matt
    Participant

    Will do. Thanks

    #50781
    suzt808
    Participant

    Hi Hax,

    I followed your steps you sent for Matt, check wepay, save and then set to paypal production and save and no change on the buttons for me.

    ( I am not using multi-site and I am on an english as language)

    I will send an email with login information for you to check the site.

    Thanks

    #50803
    Dave
    Participant

    Like the others, the problem persists:

    Upgraded to 3.1.8
    Deactivated image-store plugin
    Activated image-store plugin
    Unchecked Email and PayPal options; clicked Save
    Checked Email and PayPal options; clicked Save
    Buttons are still empty.

    Please advise,

    #50811
    Xpark Media
    Keymaster

    This is an issue only affecting the shortcode version of the cart, the fix is available on version 3.1.9

    #50845
    Dave
    Participant

    Confirmed fixed in 3.1.9. Thank you!

    #50858
    Matt
    Participant

    Works for me also! Thanks

    #50864
    suzt808
    Participant

    Fixed for me as well! Thank you for the prompt response to this!

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