Bring Your Business to Life › Support › Image Store › Customer Checkout details do not appear in sales and customers are not created a
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- November 22, 2012 at 9:52 am #51096sageParticipant
Great plugin does all the things i need and u have put my photos onlinr for selling put all the sales made via checkout(via email only) are not stored in the back-end sales tab of the plugin
more details:
all the data completed at the checkout are stored in the sales tab in the back-end except the most important for me that are address and phone number
these two are required on the from yet are not stored anywhere
only sales made via PayPal are fully documented with addressesi dont know if this has anything to to with the above problem but although i have few paypal sales and few only via email(checkout) i have no customers created in the backend
On another matter i am wondersing if any %tag% exist for the custom receipt text area because i want to be able to have somthing like:
“if the adress listed here (adress:_______________) is wrong or blank please send an email with your order Number and complete delivery address”My store is online and i am receiving order so any help asap is welcomed
thank you in advance
November 29, 2012 at 9:00 am #51190absolutewebParticipantHi,
Same problems, address and phone are missing in sales page and none customer is create in customers page.
Nicolas.
November 30, 2012 at 4:58 am #51224Xpark MediaKeymasterFor some of the issues please download image store 3.1.9 quick fixes version
the plugin will not create customers base on your palpay transaction, this for you to create customers manually or allow your users to create their own account using email checkout.
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