Customer Checkout details do not appear in sales and customers are not created a

Bring Your Business to LifeSupportImage StoreCustomer Checkout details do not appear in sales and customers are not created a

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  • Author
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  • #51096
    sage
    Participant

    Great plugin does all the things i need and u have put my photos onlinr for selling put all the sales made via checkout(via email only) are not stored in the back-end sales tab of the plugin

    more details:

    all the data completed at the checkout are stored in the sales tab in the back-end except the most important for me that are address and phone number

    these two are required on the from yet are not stored anywhere
    only sales made via PayPal are fully documented with addresses

     

    i dont know if this has anything to to with the above problem but although i have few paypal sales and few only via email(checkout) i have no customers created in the backend

    On another matter i am wondersing if any %tag% exist for the custom receipt text area because i want to be able to have somthing like:
    “if the adress listed here (adress:_______________) is wrong or blank please send an email with your order Number and complete delivery address”

    My store is online and i am receiving order so any help asap is welcomed

    thank you in advance

    #51190
    absoluteweb
    Participant

    Hi,

    Same problems, address and phone are missing in sales page and none customer is create in customers page.

    Nicolas.

    #51224
    Xpark Media
    Keymaster

    For some of the issues please download image store 3.1.9 quick fixes version


    @sage
    ,

    the plugin will not create customers base on your palpay transaction, this for you to create customers manually or allow your users to create their own account using email checkout.

Viewing 3 posts - 1 through 3 (of 3 total)
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