Download option

HomeSupportImage StoreDownload option

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  • #54664
    projects
    Participant

    this may be a dumb question, but I’ve spent the last two hours looking for information on how to set the download option.

    Can someone please tell me how to do it?

    #54696
    Xpark Media
    Keymaster

    you set this option in the price list, you set the download option at the image size. You can offer print option and download option for the same gallery.

    Check the checkbox next to the image price under the pricelist

    #55121
    Jurij
    Participant

    Hi Hax,
    Did you disable posting new posts?
    I am able to replay only.

    With Colour Filter chosen customer is able to purchase filtered version photo, and also download it if it is enabled. Issue: My downloads aren’t finished: file is only 1kb .jpeg file. Do not working.
    No filtered photos downloads well.

    Kind regards, Jurij

    #55129
    Xpark Media
    Keymaster

    @Jurij,

    No you should be able to post new post, but only on the main support page
    https://xparkmedia.com/support/image-store/ if you don’t get the option just refresh the page.

    For the color option first be sure that you have the php extensions installed and check your memory limit the process take more memory than usual especially on big images.

    Check your server error log for a possible problem.

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