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I am having major problems with image store – the ‘add to cart’ is not working, the ‘exit gallery’ is not working but my biggest issue is that for some strange reason when you try to open an image its wants to download or save as a ‘php file’ – so basically you cannot open the images to look at them.
Is anyone else having any of these problems? I have currently set the gallery so it opens the image on its own page which is ok but not ideal as its really un-user friendly.
Can anyone help!
Do you have any cache plugin in your server? What version of PHP are you running?
The add to cart problem usually is javascript error created by the theme or other plugins
Hi, thanks for replying.
Please bear with me as I have very limited knowledge in website design.
Image Store worked perfectly for me before the last 2 updates were released.
I don’t think I have a cache plugin.
How do I see what version of PHP I am running, how would I update this?
What plugins can cause trouble with ‘add to cart’?Sorry for all the questions, I appreciate any help.
Thanks
can you add a link to your site so that I can look at it? what browser and version are you using?
Your hosting admin area or company can tell you what version of php you are running, but if it was running before I don’t think that is the issue.
Check with your hosting company if you have any sort of server cache.
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