Image

HomeSupportImage StoreImage

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • #56873
    d3ad
    Participant

    Hello there,

    I have a new issue with the image inside the galleries. I don’t know since when it does not work anymore but when I go into a gallery, I see the thumbnails perfectly but if I click on one to open the image, I get the greyed screen with the wheel that keep turning and the image never load.

    No error, just no load.

    See at: http://www.cmfphotographie.com/galleries/anais/
    Password is: anais

    Any Idea? thank

    #56874
    d3ad
    Participant

    I must add that the old galleries already created still works perfectly.

    Only the new ones that has a problem

    #56875
    Xpark Media
    Keymaster

    @d3ad,

    Check your file permissions, the link url are retuning black images. Also check your php log for error. If you see anything please provide the information.

    http://www.cmfphotographie.com/wp-content/plugins/image-store/image.php?i=gIZwjp2eq4qk

    #56881
    d3ad
    Participant

    Hello,

    Thanks for your reply, which folder should I change the permission? And to what settings? I use an ftp software to change the permission right? Or is there a place in wordplace to do so?

    As for the debut log, I can seems to find any on my site … Any idea? Do I have to run the site in debug mode and maybe install a debug plugger as well?

    Thanks for your help

    #56887
    Xpark Media
    Keymaster

    @d3ad,

    You want to change the permissions on the folder where you are saving the galleries, and be sure all new directories will inherit them.

    Yes, you want to use a ftp application or command line.

    This is how you can turn on debug mode on wordpress, but before you do it check your php log for any errors from the image store plugin. You can ask your hosting company where the file is located

    http://codex.wordpress.org/Debugging_in_WordPress

    #56904
    d3ad
    Participant

    I went ahead and changed the wp-content directory file permission at 775. Read and write for all except write for guest.

    Did not work. So maybe a php error

    #56914
    Xpark Media
    Keymaster

    @d3ad,

    how big are your images? the script may be running out of memory. this will show in you php error log.

    Try reseting the settings to the defaults. and changing the settings one by one

    #56935
    d3ad
    Participant

    You mean reset the IMS settings to default?

    #56936
    d3ad
    Participant

    I did Reset all the settings and it now seems to work just fine!

    Thx for the support

    #56951
    Xpark Media
    Keymaster

    @d3ad,

    Glad is working. There were a few bugs on the update process on older version of the plugin, if you were using very old versions maybe the settings did not update properly.

Viewing 10 posts - 1 through 10 (of 10 total)
  • You must be logged in to reply to this topic.