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Viewing 10 posts - 1 through 10 (of 10 total)
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    Posts
  • February 9, 2014 at 5:11 pm #56873
    d3ad
    Participant

    Hello there,

    I have a new issue with the image inside the galleries. I don’t know since when it does not work anymore but when I go into a gallery, I see the thumbnails perfectly but if I click on one to open the image, I get the greyed screen with the wheel that keep turning and the image never load.

    No error, just no load.

    See at: http://www.cmfphotographie.com/galleries/anais/
    Password is: anais

    Any Idea? thank

    February 9, 2014 at 5:29 pm #56874
    d3ad
    Participant

    I must add that the old galleries already created still works perfectly.

    Only the new ones that has a problem

    February 9, 2014 at 11:20 pm #56875
    Xpark Media
    Keymaster

    @d3ad,

    Check your file permissions, the link url are retuning black images. Also check your php log for error. If you see anything please provide the information.

    http://www.cmfphotographie.com/wp-content/plugins/image-store/image.php?i=gIZwjp2eq4qk

    February 10, 2014 at 4:49 pm #56881
    d3ad
    Participant

    Hello,

    Thanks for your reply, which folder should I change the permission? And to what settings? I use an ftp software to change the permission right? Or is there a place in wordplace to do so?

    As for the debut log, I can seems to find any on my site … Any idea? Do I have to run the site in debug mode and maybe install a debug plugger as well?

    Thanks for your help

    February 12, 2014 at 1:30 am #56887
    Xpark Media
    Keymaster

    @d3ad,

    You want to change the permissions on the folder where you are saving the galleries, and be sure all new directories will inherit them.

    Yes, you want to use a ftp application or command line.

    This is how you can turn on debug mode on wordpress, but before you do it check your php log for any errors from the image store plugin. You can ask your hosting company where the file is located

    http://codex.wordpress.org/Debugging_in_WordPress

    February 14, 2014 at 4:10 pm #56904
    d3ad
    Participant

    I went ahead and changed the wp-content directory file permission at 775. Read and write for all except write for guest.

    Did not work. So maybe a php error

    February 18, 2014 at 9:52 pm #56914
    Xpark Media
    Keymaster

    @d3ad,

    how big are your images? the script may be running out of memory. this will show in you php error log.

    Try reseting the settings to the defaults. and changing the settings one by one

    February 19, 2014 at 12:07 pm #56935
    d3ad
    Participant

    You mean reset the IMS settings to default?

    February 19, 2014 at 1:27 pm #56936
    d3ad
    Participant

    I did Reset all the settings and it now seems to work just fine!

    Thx for the support

    February 22, 2014 at 10:06 am #56951
    Xpark Media
    Keymaster

    @d3ad,

    Glad is working. There were a few bugs on the update process on older version of the plugin, if you were using very old versions maybe the settings did not update properly.

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