Image Download produce incorrect extension

HomeSupportImage StoreImage Download produce incorrect extension

Tagged: 

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • #49581
    andre
    Participant

    When downloading an image after payment, the file extension is invalid. Need to choose a program to open the file. Irfanview opens the file but display warning box: invalid extension!

    #49625
    Xpark Media
    Keymaster

    Check and be sure that your images have the extension on the sever and they have the right file permisssions

    #49724
    rtb1982
    Participant

    I’m still getting this problem after 3.1.5  just gets the file downloaded with an unknown file extension in IE and Firefox. Works in Chrome.

    #49725
    rtb1982
    Participant

    Like Before

    Now on 3.1.5 I can dl the files like i could in the previous version however i still have the issue where IE 8 or 9 and firefox downloads the jpeg as a unknown file type with no extension.

    If i go in and rename the files as to add a .jpeg extention they open fine but clients are confused by this.

    If i instead right click the links and do a save as it will correctly associate with a jpeg and open fine but clients tend to just left click and download the images.

    I do not have any of these problems with chrome meaning i can left click or right click download and it works either way.

    #49732
    Xpark Media
    Keymaster

    update to 3.1.5 if you updated al ready download the file again and update manually

    #49745
    rtb1982
    Participant

    I will try to remove and re install the plugin completely later today.  I opened a separate thread with the exact testing and all the results.

    #50285
    Xpark Media
    Keymaster

    this was fully corrected on version 3.1.6

Viewing 7 posts - 1 through 7 (of 7 total)
  • You must be logged in to reply to this topic.