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Hi,
I’m trying out your plugin for my site and I’m running into a weird problem.
When I try to drag and drop upload images into a new gallery, I see the list of images show up in the “Images” section under the “Import Images” section, but instead of uploading and crunching, the files one by one disappear from the list, doing nothing. I checked the _imsgalleries folder via an FTP client and I find no files there.
Image upload via drag and drop works as expected when adding images to a regular post via the Add Media/Insert Media button.
When I try to upload a zip file full of photos, I see the zip uploaded, and I see images in the folder via FTP, as well as a _resized folder with files in it, but still no images attached to the gallery. When I hit publish, there are no images in the Images list and nothing in the Gallery post when I try to view it.
One of the FAQs mentions a _key folder under the admin folder in the plugin directory. I don’t see any such _key folder.
I meet the server requirements you list. This blog is running on a WPMS installation. The plugin is not network enabled, it’s only enabled for this one blog.
Thanks for your help.
What other plugin are you using? try using the image store only to check for conflicts and if you still have problems change to a standard WordPress theme.
The “_key” is no longer used by the latest version of the plugin, if you have an older version -2.0 you will have to check file permissions.
One thing you may have to check is permission for the folder where you are trying to save the images.
If you still have problems, please check your server log and provide information on any error caused by the plugin.
I created another blog in the network and enabled the Image Store theme (in addition to the other network-enabled plugins) and sure enough, it worked fine.
The new test blog only had Image Store and the network enabled plugins and the 2013 theme. When I replicated these settings on the photography blog (only Image Store and 2013 theme), Image Store still wouldn’t upload properly.
When I replicated the photography blog’s settings (plugins and Tripod theme) on the test blog, the text blog also worked.
So it’s not a plugin or theme issue, apparently.
What sort of log files would help? Apache? PHP? WP? On a cPanel/WHM setup, where would I find the logs that would help?
PHP error will be fine, for the most part your hosting company provides a way to view them or download them using a administration panel.
What other way to get this error to save in the wp-content folder is adding these setting in the wp-config.php file anywhere before the “if ( !defined(‘ABSPATH’) )” line.
define( ‘WP_DEBUG’, true );
define( ‘WP_DEBUG_LOG’, true );
define( ‘WP_DEBUG_DISPLAY’, false );
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