No emails :( and error messages after ordering, please Help!

Bring Your Business to LifeSupportImage StoreNo emails :( and error messages after ordering, please Help!

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  • #55014
    finvara
    Participant

    Hi,

    i already reinstalled the newest version twice and also tried it out with all the other plugins off.

    customers ordered and i never got any notice, customer neither…waited for days and they were angry 🙁 this should not happen.

    i can order, but no emails are sent.
    and after odering, i also get this:

    i would so love to use this plugin, please help me getting it to work fast!

    this shows up after ordering:

    Warning: preg_replace() [function.preg-replace]: Delimiter must not be alphanumeric or backslash in /www/htdocs/v082606/neugeborenenfotografie/wp-content/plugins/image-store/_inc/cart.php on line 415

    Warning: preg_replace() [function.preg-replace]: Delimiter must not be alphanumeric or backslash in /www/htdocs/v082606/neugeborenenfotografie/wp-content/plugins/image-store/_inc/cart.php on line 431

    #55019
    Xpark Media
    Keymaster

    @finvara,

    looks like there is an issue with your settings, maybe with the email message substitutions, is there anyway that you can send a screenshot of your “checkout” settings to [email protected].

    If you set the setting to the default it will work, but we may have to strip some characters from these fields

Viewing 2 posts - 1 through 2 (of 2 total)
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