Bring Your Business to Life › Support › Image Store › Problem Processing PayPal Cart
Tagged: error, PayPal Checkout, Problem Processing Cart, Production, Sandbox
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- March 1, 2012 at 3:19 pm #45172marbertParticipant
Here’s the error I’m getting when I try to check out with both PayPal Sandbox and Production options selected.
“There was a problem processing the cart.”
Any suggestions as to what this could be?
March 1, 2012 at 4:06 pm #45173marbertParticipantHmmm…I don’t know what I did but it seems to be working now.
Some bugs I’m noticing:
– When I have an item in my cart already, then I add another item, the total does not update to the value of both items. The total only shows the value of the most recently added item and I have to click the UPDATE button to get the new total.
– When cart is empty, there is no way to get back to thumbnail gallery and start making new image selections. The only options along the top menu that customer sees are Slideshow, Favorites, Price List, Shopping Cart, Exit Gallery. Shouldn’t there be a Back to Gallery option?
– Also, and I’ve seen this mentioned before, you’ve got to find a way to put an ADD TO CART button on the lightbox images. Viewing the lightbox image then closing it, selecting a checkbox and clicking the tiny Add to Cart button at the top of the gallery is not a good user interface at all. Customers should be able to see the larger lightbox image and add to cart from there.
March 1, 2012 at 4:11 pm #45174marbertParticipantOK, got the options at the top of the menu sorted. I’ve hidden the “Slideshow” option and enabled the “Photos” option.
Cart total bug still persists when I add a new item and the Add to Cart button integration, as well.
March 10, 2012 at 11:34 am #45303waartenParticipantI’m also having this problem: after add to cart clicked, cart doesn’t update, so total stays the same.
March 10, 2012 at 3:05 pm #45307Xpark MediaKeymasterIt is a bug, I am going to release the fix in a day or two
March 14, 2012 at 11:03 pm #45382Xpark MediaKeymasterissue has been fixed on version 3.0.2
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