Problems With Checkout Process

Bring Your Business to LifeSupportImage StoreProblems With Checkout Process

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  • #55581
    Xpark Media
    Keymaster

    jcharris,

    1. Currently there is only documentation for development, and this forum for usage questions.

    2. Under settings > payment select “Email notification only”

    3. No, there is no items. You can modify the receipt under settings > checkout > receipt message; or use the Image store hooks to provide a custom receipt.

    4. The plugin doesn’t have a order tracking system for customers, this can also be implemented by the Image Store hooks.

    5. If you use “Email notification only”, the user will be asked for user information and a customer will be created after checkout.

    After the user has submitted the order they have an option to register to the site to keep track of their purchased images. Be sure that “Checkout login form” is check under settings > checkout

    #55588
    jcharris
    Participant

    1. I understand this forum is only for usage, sorry. But can you point me to any examples on how to use the filters/hooks in the docs? That’s just a list of the hooks. It doesn’t tell me how they are -used-… What parameters to pass, what is returned. Where they are called?

    I’m happy to modify the receipt to fit my needs, but I have to see how it’s done.

    2. The other big issue: the customer is not being created at checkout. You wrote:
    “If you use “Email notification only”, the user will be asked for user information and a customer will be created after checkout.”

    “After the user has submitted the order they have an option to register to the site to keep track of their purchased images. Be sure that “Checkout login form” is check under settings > checkout”

    This is NOT working properly. The form is displayed and they fill it out and hit Submit, but no customer is created. Below is a screen cap.

    Please advise on both issues.

    Thanks,

    —JC

    Settings

    #55600
    Xpark Media
    Keymaster

    jcharris,

    You are correct, looks like there is an issue with the customer creation, we will look at it and provide a fix on the next release.

    for documentation in how to use the hooks, check WordPress Hook API

    #55602
    Xpark Media
    Keymaster

    We check the customer registration process and it works, the user must opt-in to create a customer account this is for security both the user and the site

    #55974
    jcharris
    Participant

    I guess english is not your first language so I’m a bit confused by your reply.

    1. Have you found the problem with customer creation? If so, do you know when a fix will be available?

    2. I am very familiar with using filters and hooks in WordPress. I just need to know the -purpose- of each of the hooks. At the very least, can you point me to where these are located in your code?

    TIA,

    —JC

    #56473
    Xpark Media
    Keymaster

    @jcharris,

    1. View the post above.
    2. We just recently added additional information for most hooks. Please check the documentation page.

Viewing 6 posts - 1 through 6 (of 6 total)
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