Bring Your Business to Life › Support › Image Store › Promo codes and PayPal
- AuthorPosts
- September 22, 2013 at 10:26 am #54998franklin82Participant
I’m having a problem where the promo codes are not being taken through to PayPal. The discounts are showing fine on the order confirmation page but once i’ve gone through to PayPal the discount is removed and the price reverts back to the full price.
September 23, 2013 at 1:39 am #55005Xpark MediaKeymasterThanks for the feedback we’ll look at the issue and we find a bug will try to release a fix as soon as we can.
Check one thing, be sure that you don’t have any javascript error on the page.
September 23, 2013 at 12:19 pm #55013franklin82ParticipantJust done some more checks and there are no javascript errors but I do have a bit more information.
The discount code is coming through when the order has a value assigned but if the cart total is 0.00 but there is charge for shipping then the discount code is seems to be ignored.
Hope this helps with finding a potential bug.
September 24, 2013 at 10:46 pm #55018Xpark MediaKeymasterThat makes sense, this is not a bug on the plugin this is PayPal behavior. PayPal
will not allow you to charge only for shipping, you need to charge at least one cent per item to process the cart and apply the discount and shipping.If you are using google checkout you will not have this problem.
- AuthorPosts
- You must be logged in to reply to this topic.