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Promotion Type "Amount" not being applied

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Bring Your Business to Life › Support › Image Store › Promotion Type "Amount" not being applied

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  • November 4, 2012 at 1:49 pm #50743
    dgladney
    Participant

    Hi,

    I’m trying to set up an “Amount” promotion. When I go to check out, it shows the $30 discount I’m trying to apply, but it doesn’t actually apply it to the total.

    Site: http://jennifermchughphotography.com/?page_id=139

    Gallery ID: DeLuca
    Password: deluca

    If you need my site login, let me know where to send a private message.

    Thanks,
    -Dave

    November 4, 2012 at 8:34 pm #50777
    Xpark Media
    Keymaster

    I test it the option on a few servers that we have an it working correctly, could you provide a test code so that we can test it on you site, make sure that code, date, and limit are correct.

    November 6, 2012 at 5:58 am #50841
    dgladney
    Participant

    Sorry, the code I’m trying is 30off. It’s supposed to remove $30 from the total price. I enter the code, update the cart, and it’s telling me the discount has been applied, but it’s not reflected in the total.

    Thanks for getting back to me.

    -Dave

    November 6, 2012 at 7:56 am #50844
    dgladney
    Participant

    Never mind…got it. My client (who had set up the promotion) included a “$” in the discount amount. I removed the “$” and decimal point and just put “30” in the box. That did the trick.

    Thanks again for a great plugin and support.

    -Dave

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