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Xpark Media

sales does no appear!!!

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Bring Your Business to Life › Support › Image Store › sales does no appear!!!

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  • April 24, 2013 at 4:04 am #52761
    nadina
    Participant

    I have got now another problem (it is since previous version too and had it good while ago) I have had few sales since updated to 3.2.5 and now I don’t have an idea which photos I sold as they don’t appear in SALES
    (I have original numbers kept, as all is organized in my computer by events)
    please help!

    April 24, 2013 at 10:36 pm #52796
    Xpark Media
    Keymaster

    @nadina,

    are new sales not showing or old sales? what gateways are you using?

    The only reason why image will disappear is if deleted the images or gallery

    August 2, 2013 at 7:57 am #54089
    nadina
    Participant

    please HELP!

    last night I have got photos purchased from my website, I get notification of payment from PayPal, but I never got notification from Image Store, and it does not appear in Image store from dashboard. today got another sale, but I knew which file it is, so sorted. the order from last night I can’t see and don’t know what photos are sold, but I need to print them ASAP!
    please help!
    all updated, both IS and WordPress.

    none of images were deleted from page, so this is not the reason!

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