Bring Your Business to Life › Support › Image Store › Sales Page
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- April 24, 2013 at 10:18 pm #52732franklin82Participant
On the main sales page the grand total is not showing the correct value its defaulting the total as £0.00.
If you then go into the order details the correct value is shown but the thumbnails of the images are showing as broken images.
If I try to view the image I get a 403 error.
Sorry for all the topics!
April 24, 2013 at 10:21 pm #52787Xpark MediaKeymaster@franklin82,
we ran a few quick test and everything looks fine on the plugin, if you will like to look at you site please provide a link.for the 403 error, please check your file/directory permissions
April 26, 2013 at 1:31 pm #52828franklin82ParticipantHave you got an email address I can send details too?
With the 403 error I changed permissions but then when uploading a new gallery I had the same problem again.
April 27, 2013 at 7:51 am #52832franklin82ParticipantJust a quick extra note it only appears to be a problem with the “_resized” folder.
May 3, 2013 at 10:01 pm #52892Xpark MediaKeymasterthe plugin tries to set the folder permission to “0755”, but php must not have enough permissions you can set the permission on the server level.
Talk to your host for assistance. some host have this restriction for security purposes
May 9, 2013 at 2:53 am #52958franklin82ParticipantI’ve spoken to my hosts and they are saying there is something wrong with the script that. The permissions on the ‘_resized’ folder are being set to ‘0744’ and the images have permissions of ‘0644’.
I also keep getting the order value of £0 on the sales page as you can see here:
http://tinypic.com/r/2i6m90j/5
and on the order page you can see the missing images described above along with the correct total showing.
http://tinypic.com/view.php?pic=353172c&s=5
Thanks,
MichaelMay 9, 2013 at 2:59 am #52985Xpark MediaKeymasterIf you search the entire code you will not find “0744” the code tries to set the permissions to “0755” but only if the php script is allowed. All that I can think is that the fault permission on the server are “0744” and “0644”
The first links give me a 404, missing images on the sales page will result if you deleted the images from the original gallery.
May 10, 2013 at 5:11 am #53024franklin82ParticipantHi, yeah I did try that, not because I doubted what you were saying but to find the reference so I could tell my hosts what was being used to change the permissions. They think it’s script related so won’t assist – I don’t think they actually know what the problem is so they’ll just say its a scripting problem :-\
I can change the permissions on the folder after they’ve been uploaded so it’s not a big problem.
The link for the first image should be http://tinypic.com/view.php?pic=2i6m90j&s=5
The missing images on the sales page is related to _resized folder after I’ve changed the permissions they display.
May 11, 2013 at 11:47 am #53041Xpark MediaKeymasterYou can try using the post_save hook to try to change the permissions once the gallery is saved. This will only work if the images are being saved of course.
We will look at our end too to see if we can do something about it
June 18, 2013 at 7:01 pm #53484Xpark MediaKeymasterWe made changes in Image Store 3.3.0 RC1, please test it and let us know if it helps.
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