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Xpark Media

Shopping Cart Showing Shows Item but thinks Empty on Checkout

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Bring Your Business to Life › Support › Image Store › Shopping Cart Showing Shows Item but thinks Empty on Checkout

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Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • March 1, 2013 at 5:05 pm #52503
    rtb1982
    Participant

    In the new version i was able to get redirected to the checkout page via the pay pal when the total was 0.00 after promotion applied.

    I then filled out the information in the checkout page and submit. I get a message saying the cart is empty however there is an image present in the cart.

    I went back to the cart removed the image and then re added the digital download to cart and tried again. The second time it worked. It seems like sometimes it is not seeing the item in the cart.

    March 1, 2013 at 9:25 pm #52508
    Xpark Media
    Keymaster

    will look into it, do you see any errorsk?

    March 2, 2013 at 6:39 am #52517
    rtb1982
    Participant

    The only error i got was that the cart was empty. There were no other errors.

    March 3, 2013 at 10:03 am #52524
    azanaz
    Participant

    Hi, I am getting same problem,

    I have created a promotion with value amount. The value totals to the whole amount of total in cart so when customers add the promotion code the subtotal is reduced to 0. I am using email checkout only but when i tested and clicked on submit it says cart is empty. Does the plugin maybe not support free checkout?

     

    Thank you,

    BTW great plug-in 😀

    March 5, 2013 at 6:10 am #52534
    rtb1982
    Participant

    I am still running an older version on my live/production site.

    If you would like i can set up an account for you on my test word press site running the latest version where this issues is occurring.

    March 12, 2013 at 10:12 am #52548
    rtb1982
    Participant

    http://test.elizabethbphoto.com/galleries/test-2/

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