Shopping cart wont process an order with 1 item selected

Bring Your Business to LifeSupportImage StoreShopping cart wont process an order with 1 item selected

Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • #46243
    danscott
    Participant

    I have the latest version and when a client selects just one image, no matter the size, I cannot process the cart.

    #46244
    danscott
    Participant

    If I select 2 or 3 in the quantity then it goes through. If there is only 1 selected, no go.

    #46267
    Xpark Media
    Keymaster

    I just test it and it works fine, can you provide a link to your site. Aso are you using google checkout or paypal?

    Can you give a small explanation in how you have the image store set up.

    #46403
    danscott
    Participant
    #46404
    danscott
    Participant

    Also what do you mean how is it set up? It is installed as a wordpress plugin and I followed the documentation to install it.

    #46405
    danscott
    Participant

    using paypal checkout

    #46416
    Xpark Media
    Keymaster

    looks like you are not using paypal check out you using email notification only. This will not process any payment it will just sent you an email with the selected images by the user.

    #46446
    danscott
    Participant

    I know that it is the email mode I set that because the single item cart would return an error “There was a problem processing the cart.” works fine with 2 items but not 1 item.

    #46452
    danscott
    Participant

    I know that it is in the email mode.. I set that because the Paypal check out single item cart would return an error “There was a problem processing the cart.” It works fine with 2 items but not 1 item. How do I fix it?

    #46459
    danscott
    Participant

    Do I need to reinstall ?

    #46473
    Xpark Media
    Keymaster

    no, try resetting the plugin setting defaults and test it using the default theme, also what version of the plugin are you using?

    #46495
    danscott
    Participant

    It is Version 3.0.4

    I reset the defaults and it looks like that took care of the issue. It now processes the cart with 1 item. Thanks, it is really a cool piece of software that works awesome.

    Nice.. 😉

Viewing 12 posts - 1 through 12 (of 12 total)
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