Bring Your Business to Life › Support › Image Store › Transaction Problem
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- February 20, 2012 at 8:34 pm #44931
Xpark Media
Keymastervf, are you not getting the payment information on the back end, or you don’t see anything on the receipt page?
also you may want to look at this post
paypal IPN updateFebruary 26, 2012 at 9:09 am #45049vf
ParticipantThanks for checking this out for me. I looked at the link you provided and then looked at my set up. Unfortunately, I didn’t have PDT turned on, so it doesn’t sound like that is the exact issue.
I’m very new to this, so there might be another setting I need to do on my Paypal account? The instructions just said to enter your Paypal address, so I did that. Do I also need to tell it the “return page” in order to make it work in my Paypal profile? Is there something else I need to do on Paypal’s side (like set up an IPN?). Again, I’m pretty new at that, so I’m probably missing something small. I looked through all of the Paypal tags in the forum to see if there was something, but couldn’t find anything.
Thanks for your help.
Charles
February 26, 2012 at 10:23 am #45050vf
ParticipantAlso, I did try installing your plugin on a fresh wordpress install to no avail, so it doesn’t appear to be a plugin conflict problem. It was on the same server though if that matters. I do think it’s something to do wiyh paypal settings though.
March 3, 2012 at 11:07 am #45202kyle7787
ParticipantI am also having this issue and I do not have pdt selected.
March 3, 2012 at 11:17 am #45203kyle7787
ParticipantAlso I don’t get the information in the backend or on the transaction page.
March 3, 2012 at 2:16 pm #45205vf
ParticipantGood to know that I’m not the only one. It must be a bug in the system.
Speaking of which — I’m not getting email updates for responses to this issue and it doesn’t appear the list of support issues unless I’m logged in. Very strange.
Should I go for a version 2? It looks like a great plugin.
March 4, 2012 at 7:52 am #45213kyle7787
ParticipantThis plugin is the best. The reason you can’t see this topic unless logged in is because his site is cached. Unless you are logged in then it shows you the current site.
March 5, 2012 at 8:03 pm #45232vf
ParticipantI think I found the solution — click on “force ssl” in the gallery settings. I think the issue was that Paypal was sending info back to the secure site, not the unsecure one, so the info wasn’t getting through. Seems weird that it wouldn’t be automatically force ssl, but there it is.
I’m figuring out a couple more issues, but will keep poking around to try to figure it out.
September 1, 2012 at 11:35 pm #49511alunparry
ParticipantWhere is FORCE SSL in the gallery settings. I’m having this problem myself but can’t find such a setting anywhere. Can you help?
September 2, 2012 at 1:55 pm #49543Xpark Media
Keymasterthere were a few bugs on the IPN and email address delivery, They were fixed on version 1.3.4
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