Transaction Problem

Bring Your Business to LifeSupportImage StoreTransaction Problem

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  • #44931
    Xpark Media
    Keymaster

    vf, are you not getting the payment information on the back end, or you don’t see anything on the receipt page?

    also you may want to look at this post
    paypal IPN update

    #45049
    vf
    Participant

    Thanks for checking this out for me. I looked at the link you provided and then looked at my set up. Unfortunately, I didn’t have PDT turned on, so it doesn’t sound like that is the exact issue.

    I’m very new to this, so there might be another setting I need to do on my Paypal account? The instructions just said to enter your Paypal address, so I did that. Do I also need to tell it the “return page” in order to make it work in my Paypal profile? Is there something else I need to do on Paypal’s side (like set up an IPN?). Again, I’m pretty new at that, so I’m probably missing something small. I looked through all of the Paypal tags in the forum to see if there was something, but couldn’t find anything.

    Thanks for your help.

    Charles

    #45050
    vf
    Participant

    Also, I did try installing your plugin on a fresh wordpress install to no avail, so it doesn’t appear to be a plugin conflict problem. It was on the same server though if that matters. I do think it’s something to do wiyh paypal settings though.

    #45202
    kyle7787
    Participant

    I am also having this issue and I do not have pdt selected.

    #45203
    kyle7787
    Participant

    Also I don’t get the information in the backend or on the transaction page.

    #45205
    vf
    Participant

    Good to know that I’m not the only one. It must be a bug in the system.

    Speaking of which — I’m not getting email updates for responses to this issue and it doesn’t appear the list of support issues unless I’m logged in. Very strange.

    Should I go for a version 2? It looks like a great plugin.

    #45213
    kyle7787
    Participant

    This plugin is the best. The reason you can’t see this topic unless logged in is because his site is cached. Unless you are logged in then it shows you the current site.

    #45232
    vf
    Participant

    I think I found the solution — click on “force ssl” in the gallery settings. I think the issue was that Paypal was sending info back to the secure site, not the unsecure one, so the info wasn’t getting through. Seems weird that it wouldn’t be automatically force ssl, but there it is.

    I’m figuring out a couple more issues, but will keep poking around to try to figure it out.

    #49511
    alunparry
    Participant

    Where is FORCE SSL in the gallery settings. I’m having this problem myself but can’t find such a setting anywhere. Can you help?

    #49543
    Xpark Media
    Keymaster

    there were a few bugs on the IPN and email address delivery, They were fixed on version 1.3.4

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