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OK, tested that… all plugins deactivated (except Image Store, obviously) using the latest update of the WordPress Twenty Ten theme, and then the Twenty Eleven one too.
On both vanilla themes with all plugins deactivated it doesn’t even load the gallery page, just a plain white screen.
Any ideas…?
(I’ve had to reinstate everything after I’d tested as I need the site live and accessible)
Sorry, misread your question about the cache plugin. In answer, no I am not using any cache plugins on the site.
Look forward to your response.
Hi Hax,
Unlikely to be a cache issue. Just tried it from another computer that has never accessed my site before, and the same problem occurs – that is, direct access to the gallery refuses the password, but going through the “Client Area” link and entering both the gallery name and password works fine.
I’m also getting reports from multiple wedding customers as well who are unable to access the site and place orders.
I’m going to pass on the gallery name & password method to those that get in touch with me but the direct link is what has been published in the bride and groom’s stationery so getting it working again is quite important.
I’ll await your reply…
Thanks.
As an example of the problem, here’s a link to a test password protected image store:
http://michael-allen.co.uk/galleries/password-test/
Password is “WordPress”
This will illustrate what’s happening.
Hi Hax,
Sorry, spoke too soon.
Works fine from the “client area” login where the gallery name and password are required, but if you go straight to the gallery link where only the password is required (which is what my wedding clients are doing) it doesn’t allow access.
Please could you take a look. Thanks.
Hi Hax,
Thanks very much for the quick fix. I’ve updated the code as specified, but the gallery still doesn’t open with the password.
Any ideas, as I need to get the site back up and running.
Thanks.
Hi Hax,
Just done another “vanilla” install test on a completely new host (my work’s hosting account) as follows:
* Installed a brand new WordPress site using the default Twenty Eleven theme
* Added a couple of Widgets to the Showcase template
* Installed the Image Store plugin, left settings as default
* Added a new public gallery with a single test imageViewed the gallery with the default settings, everything as expected (full width page).
Changed the Album and Gallery templates in Image Store settings to both “Showcase” and “Sidebar” templates and viewed the Gallery on both occasions. No widget sidebar was displayed with either template setting, the gallery continued to be shown with the default full width template.
I’ve run this exact test on my own web hosting platform too with the same results, the template setting in Image Store seems to have no effect even on a clean “vanilla” installation of WordPress.
As I’ve seen comments on the WordPress support forum from others experiencing the same issue I’d conclude that there is a problem with the template setting.
From my point of view, I’m using the Kingsize theme and have discovered a theme option that gives me a workaround I can use to get an acceptable result from the Image Store. I say “acceptable” in that I can achieve a full width gallery page but there are compromises in other areas of my site that I don’t want to be stuck with going forward, and therefore would like to see this template issue resolved as soon as possible.
Thanks,
M
Hi Hax,
I’ve found it… there’s a field missing from the SQL statement in the get_favorite_images() function. If I add “post_title” into the field list I now get the titles appearing below the favourite images as well as the gallery photos thus solving the style issue as both contain the same data now.
Trouble is, when the next update happens I’m guessing that this modification to the includes\store.php file will be overwritten.
Any chance of this being added into the next release?
Thanks!
Michael
Hi Hax,
Thanks for the reply. I’m actually developing the site locally on MAMP so there’s no external links I can send you. The plan was that once the dev work was finished I’d upload to my server and switch my old site domain to point at that rather than developing live and having to work through the problems in public.
I mentioned that I’d also set up a vanilla WordPress 3.2.1 site (also locally) with no plugin’s (except ImageStore) or custom styles at all, and the favourites vs. photos tabs perform in the same way – filenames under the images in Photos but no filenames under the images in favourites.
Is this something that can be styled (adding the filenames to the favourite images), or is the image layout constructed in code?
(Also, do you have any documentation as to all the elements that can be styled? It would make things a fair bit easier than having to root through Firebug looking for clues. Just a thought)
I have to say though, problems aside, this is a fantastic plugin and one that will save me money not to mention getting a site styled the way I really want it not via some templated system that is “just OK”. I can’t understand how you do this in a free plugin – all I can say is thanks, and assure you that once I go live a donation will be heading your way for a job well done…
I look forward to your reply,
Michael
