Bring Your Business to Life › Support › Image Store › Image Download produce incorrect extension
Tagged: download
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- September 3, 2012 at 2:03 pm #49581andreParticipant
When downloading an image after payment, the file extension is invalid. Need to choose a program to open the file. Irfanview opens the file but display warning box: invalid extension!
September 4, 2012 at 1:14 am #49625Xpark MediaKeymasterCheck and be sure that your images have the extension on the sever and they have the right file permisssions
September 9, 2012 at 7:44 am #49724rtb1982ParticipantI’m still getting this problem after 3.1.5 just gets the file downloaded with an unknown file extension in IE and Firefox. Works in Chrome.
September 9, 2012 at 7:47 am #49725rtb1982ParticipantLike Before
Now on 3.1.5 I can dl the files like i could in the previous version however i still have the issue where IE 8 or 9 and firefox downloads the jpeg as a unknown file type with no extension.
If i go in and rename the files as to add a .jpeg extention they open fine but clients are confused by this.
If i instead right click the links and do a save as it will correctly associate with a jpeg and open fine but clients tend to just left click and download the images.
I do not have any of these problems with chrome meaning i can left click or right click download and it works either way.
September 9, 2012 at 11:02 am #49732Xpark MediaKeymasterupdate to 3.1.5 if you updated al ready download the file again and update manually
September 10, 2012 at 3:55 am #49745rtb1982ParticipantI will try to remove and re install the plugin completely later today. I opened a separate thread with the exact testing and all the results.
October 8, 2012 at 9:56 pm #50285Xpark MediaKeymasterthis was fully corrected on version 3.1.6
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