Bring Your Business to Life › Support › Image Store › Images not showing up in 3.1
Tagged: images gallery
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- August 10, 2012 at 1:36 am #48991MissShellyParticipant
Hi. I used your plugin on a site recently, clients very pleased, love using it, it’sa great plugin when it’s working. But with the upgrade to 3.1.1 the ‘image store’ images no longer show on the site. http://www.jj4photogifts.co.uk/
I have deactivated and reactivated the plugin, refreshed the permalinks and run the Clear Cache plugin and I have no idea what to do next.
If I uninstall then reinstall the plug in will it mean I have to remake all the galleries?
thanks
August 11, 2012 at 8:33 pm #49014PaulParticipantI hate to add to the backlog but i’m having the same problems since upgrading. To reiterate, my thumb-nails are no longer showing (only a button) I have deactivated and reactivated the plugin, cleared browser cache (no cache plugin used) and believe I have refreshed the permalinks (although not 100% on how to do this!).
I tried making a new gallery but am now having issues with loading images. It replies with an error (Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 451584 bytes) in/home/matrixph/public_html/wp-includes/media.php on line258) I called my server and they pumped up my php allocation but it still will not load images to the plugin (I can however load images elsewhere on my site).
http://matrixphoto.com.au/galleries/macritchio/
I would just like to add that I commend your work, I think this plugin is great and use it all the time on my site. I would really appreciate any help. Kind regards.
August 13, 2012 at 3:39 pm #49054Xpark MediaKeymaster@MissShelly, I could access your site to see the problem, make sure that there are no javascript error on your page.
Here is the list of common problems why images are not showing for people.
- javascript errors.
- directory and file permissions
- not deactivating and activating the plugin.
- not enough memory resources set the “WP_MEMORY_LIMIT”
- problems with apache “allow_url_fopen” fixed on 3.1.1
- conflicts with other plugins using or not setting WP_MEMORY_LIMIT properly.
August 13, 2012 at 3:39 pm #49055Xpark MediaKeymaster@Paul I couldn’t check your page it gave me a 404 error.
August 14, 2012 at 10:20 am #49068MissShellyParticipantHi, I had to put the site up that way because of the clients. I can make you an admin but I need to resolve this tonight (due to client pressure) and may have to swap image galleries for now.
Thanks for your time, it really is a great plug in.
August 14, 2012 at 2:31 pm #49074LubosParticipantI’m having the same issue… updated to 3.1.1 and now the existing images are not showing up in the galleries or the embedded galleries inside posts. New galleries seem to work, it just can’t connect the dots with the old galleries.
Just one thing that I was curious about while reading the FAQ… i don’t have a _key folder in the admin folder now, I remember there being one. Maybe it’s in a new location? Does it have anything to do with this?
9. The images are not showing in the front-end
Check the file permissions for the image-store/admin/_key folder.Also, Hax you’ve got a script on your site that keeps hanging Firefox:
http://ajax.cloudflare.com/cdn-cgi/nexp/aav=4114775854/cloudflare.min.js:15August 14, 2012 at 3:02 pm #49075PaulParticipantHi
Sorry I have removed protection, please try again.
Could you explain briefly how to check the following for non-programmer users like myself. One really good explanation may prevent lots of work answering multiple posts!
javascript errors.
directory and file permissions
not enough memory resources set the “WP_MEMORY_LIMIT”
problems with apache ”allow_url_fopen” fixed on 3.1.1
conflicts with other plugins using or not setting WP_MEMORY_LIMIT properly.Kind regards. Paul.
August 14, 2012 at 4:13 pm #49076LubosParticipantThis worked for me! (very random)
I was comparing the database entries of the new gallery (which works and displays correctly) to an older gallery which was not displaying within the image store or within the embed code in a blog post.
This may not matter, but I changed the path to the image (i removed the /_resized/ directory seeing as the new galleries do not point to it) but i think the simple act of editing the wp_posts table entry and clicking save somehow knocked sense into it.
Now my galleries display within the image store, and i simply removed the old embed code from my blog post and embedded again with the new embed feature and now that is visible as well.
Give it a shot, let me know if it’s just me.
August 15, 2012 at 12:23 am #49081Xpark MediaKeymasterglad to here that the galleries are working, sound like you are updating from an very old version of the plugin. you can always use the scan folder feature to rebuild the galleries and it should fix any problems.
August 15, 2012 at 12:36 am #49082Xpark MediaKeymaster@Paul here is a more detail explanation.
- javascript errors: use browser developer tools like firebug or javascript console, most browser have one look under windows or preferences
- directory and file permissions: use a ftp, ssh or host tools to check file permissions on your server, for the most part they should have a value of 775
- not deactivating and activating the plugin: just deactivate and active the plugin under the wp plugin screen.
- not enough memory resources set the “WP_MAX_MEMORY_LIMIT”: if you re memory error on your site increate the memory my adding this code in the wp-config.php file
define('WP_MAX_MEMORY_LIMIT', '256M');
- Problems with apache ”allow_url_fopen” fixed on 3.1.1: nothing to do here, is fixed now. if you have more question talk to your hosting service provider.
- conflicts with other plugins using or not setting WP_MEMORY_LIMIT or WP_MAX_MEMORY_LIMIT properly: there is no easy question here, just deactivate all plugin and activate one by one.
August 15, 2012 at 2:00 am #49084chrisbParticipantHello
On my Dev machine I’m getting the error:
Fatal error: Call to undefined method ImStoreFront::encrypt_id() in C:\Users\Public\Documents\httpdocs\wp-content\plugins\image-store\_inc\store.php on line1184
running on imgs 3.1.1 and WP 3.4.1 on WAMP
August 15, 2012 at 2:22 am #49089chrisbParticipantContinued from above …
I can find no other reference to encrypt_id in the image_store code (or in the wordpress core either)
If I comment this line out I get blank thumbs for All galleries – not just the galleries in this album
see my home page: http://kiff-backhouse.com
August 15, 2012 at 2:29 am #49090chrisbParticipantSorry, further update …
I’ve now restored back to image_store 3.0.9 and it all works fine. So something broke in 3.1.1
August 15, 2012 at 3:07 am #49109PaulParticipantMy file permissions are showing 644 for most of the php etc and all images in the -imsgalleries. is there some setting that can be changed without changing all by hand?
one image (the first) is failing to load now. Thinking of deleting plug-in and reloading.
Thanks for your help Hax, Paul
August 15, 2012 at 5:29 am #49110PaulParticipantReinstalled version 3.0.9 and all works well again. I will try again if these issues are cleared up in future updates. Thanks again for your help.
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