new update troubleshooting

Bring Your Business to LifeSupportImage Storenew update troubleshooting

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  • #179290
    kelleysmith
    Member

    hello! i just updated image store to 3.4.1 through wordpress, and unfortunately it crashed the site. i’m getting the following error message:

    Fatal error: Allowed memory size of 41943040 bytes exhausted (tried to allocate 64 bytes) in /home/terrat13/public_html/wp-content/themes/make/inc/customizer/helpers-fonts.php on line 5475

    once i deactivate the image store plugin, it’s fine. i have 2 questions:
    1. do you have a recommended fix for this?
    2. if i uninstall the plugin and re-install it, will my galleries still be there like other photo gallery plugins i have used? or would i need to create all the galleries from scratch again?

    thanks so much for your help! i have been loving using this plugin. for reference, the website is http://www.terraturrin.com (the plugin is currently deactivated).

    #179291
    kelleysmith
    Member

    oh, and i am running wordpress 4.0. thanks!

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