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Xpark Media

Receipt Page & Download Issues

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Bring Your Business to Life › Support › Image Store › Receipt Page & Download Issues

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  • January 1, 2015 at 3:23 pm #224796
    xannonmedia
    Participant

    Hello,

    After payment is made sucessfully with paypal (sandbox and live), the receipt page is shown, but no details are visible. ie. Order amount is blank, transaction ID is blank, and there are no links to the downloads.

    This happens when using the popular Avada WordPress Theme. However when I installed a test site and utilised the Xclusive theme (created by XSpark), the receipt page works great, with no visble issues…

    However, the download links on the receipt page (using Xclusive theme) are faulty and image downloads ARE NOT resized according to the dimensions entered via admin pricelists.

    This is an otherwise fantastic plugin. Please advise.

    I’m using Avada Theme, on WordPress 4.1

    January 1, 2015 at 4:16 pm #224810
    xannonmedia
    Participant

    After furthur testing, the recipt page now works using Avada theme. Not sure what happened there.

    However the downloads are NOT being resized at the correct resolutions. 🙁

    January 5, 2015 at 11:08 pm #227280
    Xpark Media
    Keymaster

    Can you please provide a link and a test case and what will you expect.

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