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I’m using with the e-mail notification only payment option.
I have the watermark enabled.
http://mysite.com/wp-admin/profile.php?page=user-images
However, when customers visit their Images page
…they can see their thumbnails and click on them to see a full size version. But they see the full size version with the watermark. Also, there is no Download Link in the far right column of each image.
How can we get them to view the full size (and download) without a watermark?
The download links show only when the user has paid for the images. We have a todo item to allow the administrators to override this per image per user but it is not available just yet.
What you can do to allow the user to access their images; in the sales menu locate their order and change the payment status from pending to completed
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