Bring Your Business to Life › Support › Image Store › Thumbnails not showing
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- October 8, 2012 at 7:29 am #50248AngelParticipant
any updates on how i can fix this? just that i have some clients that need to get into and see their photos. thanks 🙂
October 8, 2012 at 8:45 pm #50253Xpark MediaKeymasterThe fatal error are coming from WordPress did you recently updated any other plugin? check your file permissions, looks like you remove the image store plugin I am not able to check your site.
It may be a conflict with your theme or other plugin, do you have a test (development) site where you can test all your plugins one by one?
October 8, 2012 at 11:03 pm #50288AngelParticipanti have disabled all plugins, and still nothing changed, i have tried everything i can think of.
I had the plugin disabled cos i was trying to find a temporary gallery for my clients that have been waiting. but there are none that are sufficient to my requirements like Image Store. It is active again now if you wanted to relook. This has never happened to my galleries before.
the only thing i have updated would be wordpress itself.
probably a stupid question, but i have been going at this for lots of hours and getting a headache now lol.. but where do i go to check the file permissions?
thanks
October 9, 2012 at 5:17 am #50290AngelParticipantokies so i had a break and came back, checked the permissions, tried 777 and 755 no change. or do you recommend them be something different?
October 9, 2012 at 11:07 pm #50294Xpark MediaKeymastercan you provide admin access to your site [email protected]
October 9, 2012 at 11:16 pm #50295AngelParticipantsetting up now, thanks heaps for your help
October 10, 2012 at 9:05 pm #50310Xpark MediaKeymasterYour site is working now, I am posting this for people having the same issue. It looks like there a problem in the image generation file using some particular settings.
Check your server logs if you see an error with the “sanitize_option” function, open the file image-store/image.php and comment out the line define(‘SHORTINIT’, true); using “//define(‘SHORTINIT’, true);”
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