Xpark Media

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Viewing 15 posts - 391 through 405 (of 1,644 total)
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  • in reply to: add to cart button issue #55089
    Xpark Media
    Keymaster

    @bkart,

    Our suggestion to fix css issues is to overwrite the styles using a child them so you can continue updating your theme and the Image store without a problem.

    The other option is to completely disable the image store styles under settings > general and uncheck “Use CSS” and you can completely customize the plugin.

    in reply to: Shopping cart updates Not Working – Please Help #55088
    Xpark Media
    Keymaster

    @SE30_Racer,

    Do you have a cache plugin installed in your site, if you do you need to bypass any of the cart pages.

    We run a quick cache breaking test and it work, it looks like after the update your site still caches the page. I you can bypass by url use “/shopping-cart” or if you can bypass cache by cookie please let us know we don’t what to provided here in the forum.

    in reply to: Image Previews Wont load #55087
    Xpark Media
    Keymaster

    @davehardy,

    I don’t think the preview image is the issue the problem are you original images it sounds like whe image store tries to create the new sizes it runs out of memory.

    There is really two solutions here increase your php memory size, or upload all your images again at a smaller size. also check your php error log for memory error.

    You can pay with these settings by adding them to your wp-config.php file.

    define( ‘WP_MEMORY_LIMIT’, ‘120M’ );
    define( ‘WP_MAX_MEMORY_LIMIT’, ‘250M’ );

    Xpark Media
    Keymaster

    PHP error will be fine, for the most part your hosting company provides a way to view them or download them using a administration panel.

    What other way to get this error to save in the wp-content folder is adding these setting in the wp-config.php file anywhere before the “if ( !defined(‘ABSPATH’) )” line.

    define( ‘WP_DEBUG’, true );
    define( ‘WP_DEBUG_LOG’, true );
    define( ‘WP_DEBUG_DISPLAY’, false );

    in reply to: Viewer voting need to be logged in? #55084
    Xpark Media
    Keymaster

    @Leanne,

    you have valid points, will try to add an option to use it per gallery, and will check to see if the user has logged into a gallery to allow the to vote.

    Anonymous user still will not be allowed to vote.

    in reply to: Most viewed displays only recently added #55083
    Xpark Media
    Keymaster

    @admnov,

    Did you recently added the plugin? you need to wait for the plugin to build views.

    If not check your count settings are you using view or visits? the most view looks fine is the issue with your current posts?

    in reply to: Viewer voting need to be logged in? #55020
    Xpark Media
    Keymaster

    @Leanne,

    you can disable the entire voting in option in settings > general and uncheck “Activate voting”.The user is prompted to login to avoid spam and validate every count as valid vote.

    There is not as admin view or screen for the votes, but as user votes the count will increase in the fron-end, once a user has voted the link will display a different color and the user can’t no longer vote, but they can see how many people have voted in a particular image.

    in reply to: No emails :( and error messages after ordering, please Help! #55019
    Xpark Media
    Keymaster

    @finvara,

    looks like there is an issue with your settings, maybe with the email message substitutions, is there anyway that you can send a screenshot of your “checkout” settings to [email protected].

    If you set the setting to the default it will work, but we may have to strip some characters from these fields

    in reply to: Promo codes and PayPal #55018
    Xpark Media
    Keymaster

    @franklin82,

    That makes sense, this is not a bug on the plugin this is PayPal behavior. PayPal
    will not allow you to charge only for shipping, you need to charge at least one cent per item to process the cart and apply the discount and shipping.

    If you are using google checkout you will not have this problem.

    in reply to: No Thumbnails (tried every troubleshooting on this forum) #55017
    Xpark Media
    Keymaster

    @carob,

    you can send the information to [email protected]

    in reply to: Image Previews Wont load #55016
    Xpark Media
    Keymaster

    @davehardy,

    if you want to use image bigger than that you will have to increase the php memory limit. At least you know what is the problem now.

    in reply to: No Thumbnails (tried every troubleshooting on this forum) #55008
    Xpark Media
    Keymaster

    @carob,

    sorry, we now that this is impacting your business but without some sort of server error information is hard to know what the issue is.

    We could login into your site and look at the issue internally, if there is a conflict with other plugin or an issue with your installation we will have to charge you.

    If we find that there is bug on the plugin we will not charge at all.

    in reply to: Notice with WordPress 3.6 Update #55007
    Xpark Media
    Keymaster

    @rtb1982,

    We tested the two plugin together and we could not find an issue, it could be a particular setting for both of the plugins.

    Any information on the error logs in your server will be very useful, or if you have a testing server and you can allow us to look at it, will be great too.

    in reply to: Image Previews Wont load #55006
    Xpark Media
    Keymaster

    @davehardy,

    how big are your images? did you renamed or moved the images recently?

    I see that the links to images gives me a 500 error. can you check your server php error log and post any error caused by the plugin.

    Most of the time this is a memory limit error, file permission issue or the path to the images can’t be located.

    in reply to: Promo codes and PayPal #55005
    Xpark Media
    Keymaster

    @franklin82,

    Thanks for the feedback we’ll look at the issue and we find a bug will try to release a fix as soon as we can.

    Check one thing, be sure that you don’t have any javascript error on the page.

Viewing 15 posts - 391 through 405 (of 1,644 total)