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It should work exactly how you explained it. We tested the functionality and it is working for us.
Check the following in the Pricing menu:
– Width and height for the image size is correct.
– Update the image sizes by clicking “Update” in the “image sizes” table.
– Delete the the image size from the price list and add it back again.This will ensure that all that is up to date just incase something is corrupted.
If you are still having issues can you prove a example download link
Ok, I think I’ve got it working. It looks like it needed a Color Option set on the price list and I now get the full resolution photo.
Is there some way to put a price for the full resolution photo, regardless of how large the original is? I create some panorama photos and they can have varying resolutions.
Thanks for your quick response,
Danny.No worries, I just created an item with resolution 20000×20000 to cover the largest images. But, if there is a way, I would be much appreciated knowing how to do it.
Danny.
No, there is no option at the moment you can allow the user to download the full-resolution image but can’t assign a price.
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