Xpark Media

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Viewing 15 posts - 541 through 555 (of 1,644 total)
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  • in reply to: Image Download Link Not Working #53568
    Xpark Media
    Keymaster

    @Benkool,

    The issue could be your image size, sz=LowResDownload, the size should be in a “numberXnumber” format, if you still want to use the LowResDownload name allow the users to download the full image in settings > galleries.

    Also the issue could be fixed by setting the right width in height in for the LowResDownload size.

    in reply to: Image Download Link Not Working #53556
    Xpark Media
    Keymaster

    @Benkool,

    The download links are only good for 12-24h, if the user wants to save their purchanged in Image Store 3.3.0 now they can create an account and saved the images in their account and download them anytime.

    in reply to: Spacing around view count brackets #53555
    Xpark Media
    Keymaster

    @Robinm,

    This can be fixed by adding a line of code in your theme’s style.css file. Increase or reduce the pixel size as needed.

    span.pop-count {padding:0 5px;}
    Xpark Media
    Keymaster

    @kenschneider4,

    You should see a menu called “Galleries” just bellow you “comments” menu or at the end of that group.

    If you still don’t see it try using a different theme just to see if there is an issue with the theme and then switch it back. If this is the problem we will try to provide a fix.

    in reply to: Tiled watermark #53551
    Xpark Media
    Keymaster

    @lch503,

    This could be a cache related, do you have a cache plugin?

    If not after making the change try clearing your browser cache. After saving the new setting the image cache should be regenerated. Also there is javascript cache using the lightbox clearing your browser cache will give you an accurate preview.

    in reply to: Creating Galleries using short code #53550
    Xpark Media
    Keymaster

    @Khan,

    The shortcode are for display only, you can’t use the store in regular post or pages only on the link created by the plugin. If you want or modify the permalinks or add additional content you can modify the permalink in the gallery setting tab and add content using the excerpt field.

    Technically you could but you will have to make a modification to the plugin using the image store API.

    in reply to: Add to cart not working for me in IE #53548
    Xpark Media
    Keymaster

    @ jennypitcher,

    We corrected the issue on the latest release, please update to v 3.3.0. Thank you for your feedback. If you updated the plugin before June 4, please download the files again, you may have an old file in your site.

    in reply to: Feature Request: Filter pricing by Aspect Ratio #53547
    Xpark Media
    Keymaster

    @benspires,

    Yes, this is something that we are looking at but it will not be released any time soon. But if you need it you could use the plugin’s API to make the changes. That way if we implemented you will be able to update the plugin.

    in reply to: Problems using Firefox #53546
    Xpark Media
    Keymaster

    @ Ravenworks,

    If you still plan to use the plugin, the issue was fixed in version 3.3.0. We try to fix the issues as soon as we can. Thank you for your feedback.

    in reply to: shopping cart/pricve list error! #53545
    Xpark Media
    Keymaster

    @nadina,

    Were your users using Firefox or IE, there was a bug we corrected it on the latest release. If there was another issue do you know what errors where the user getting?

    in reply to: Transaction Problems #53544
    Xpark Media
    Keymaster

    @ chiller149,

    Using a temporary address should not be a problem as long as the site is not restricted and is online.

    If you are testing in Paypal sandbox try the IPN tool? But it should not be any problems. Do you see any error in your server log? or look for a “ipn_log.txt” file for failing responses in the image store folder directory.

    in reply to: Transaction Problems #53521
    Xpark Media
    Keymaster

    @chiller149,

    The domain needs to be accesable to PayPal to be able to post the sales transaction. If you are testing on a local computer sales transaction won’t process.

    The plugin will generate the image if the image is big enough to create all image sizes. I will keep the image proportional.

    in reply to: Secured Images page no longer working #53520
    Xpark Media
    Keymaster

    @strand,

    Good to hear that is working. Using reset will only reset the store settings galleris, pricing, user and sales do not get affected.

    in reply to: Hiding first and last arrows in Lightbox #53487
    Xpark Media
    Keymaster

    @ mrdares,

    will make the change in our incoming release of the plugin

    in reply to: Sales Page #53484
    Xpark Media
    Keymaster

    @franklin82,

    We made changes in Image Store 3.3.0 RC1, please test it and let us know if it helps.

Viewing 15 posts - 541 through 555 (of 1,644 total)